Nipper Returns Policy
What is your Nipper Returns Policy?
Hoof Nipper Warranty
For a period of 6 months from the date of purchase, we fully guarantee all hoof nippers purchased from JC Milton, Tallahesse Pty Ltd., against manufacturing defects such as metal fractures, splits and breaks in or to the handles and rivets.
On the rare occasion you may experience a manufacturing defect as confirmed by the nipper manufacturers within 6 months from the date of purchase, we will replace your nippers free of charge. Please retail your original purchase receipt as this will be needed to support your warranty claim.
It is worth noting that this warranty is limited to manufacturing defects only.
Nipper cutting blades are excluded from this warranty, any chips, cracks or splits to the nipper’s cutting edge are not covered by the warranty offered by either the manufacturer or JC Milton Tallahesse Pty Ltd.
The steel used in nipper cutting blades is specifically heat treated using a specialist process that hardness the blades to reduce wear.
It is worth remembering that nipper steel can easily be chipped if the nipper blade comes into contact with a hard object such as a nail or stone.
Therefore, to ensure maximum life from your nippers please ensure the hoof is free from all dirt, stones and nails prior to trimming.